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Category: News

Regions Makes Help Available for Customers During Government Shutdown

Regions Bank is here to help impacted customers with a range of potential assistance options.

A partial federal government shutdown that began on Dec. 22, 2018, has led to the temporary closure of some government agencies. As a result, furloughed government employees may face financial setbacks. Through the Regions Customer Assistance Program, Regions’ experienced financial professionals are available to speak with customers about their personal financial situations and, when possible, offer solutions that may ease financial hardships experienced because of the partial shutdown.

Regions Bank is here to help impacted customers with a range of potential assistance options, from helping with overdraft fees to a one-time, penalty-free withdrawal from a CD with Regions. Additionally, Regions mortgage, loan and credit card customers may qualify for forbearance or other payment assistance based on individual needs. The government shutdown does not affect FDIC coverage of Regions Bank deposits.

General information about how Regions can help borrowers with a variety of needs can be found at

Additionally, customers can call the following numbers for a personalized review of their financial options:

  • General Assistance: (800) 411-9393
  • First Mortgages: (800) 748-9498
  • Home Equity Loans: (866) 298-1113
  • Other Consumer Loans: (866) 298-1113
© 2019 Regions Bank. Special loan offers are available for a limited time only to individuals and businesses impacted by the U.S. federal government partial shutdown, and may be subject to other exclusions and restrictions, and are subject to change without notice. All loans and lines, extensions and forbearances are subject to required documentation and credit approval. Residency restrictions may apply. Special interest rates are determined by applicant’s credit card profile and may not extend to product offered by third parties, such as Avant. This offer may not be combined with other discounts. Consumer accounts only. 1) The no-penalty offer allows customers to make one partial or complete withdrawal without penalty. The penalty-free withdrawal must be made more than seven days after the issue date or the most recent renewal date (whichever is later). Any other withdrawals will be subject to penalties. 2) Subject to credit approval. Interest will continue to accrue during the period that the payment is skipped or deferred. For installment loans, deferring or skipping payment will extend the maturity of your loan but will not automatically extend any optional insurance. | Regions and the Regions logo are registered trademarks of Regions Bank. The LifeGreen color is a trademark of Regions Bank.