There have been many changes to the way people conduct business and the financial industry can be key in helping businesses adapt. With an ever-evolving digital landscape accelerated by the global pandemic, businesses that hesitate to evolve risk being left behind.
The Regions Treasury Management group helps thousands of businesses adapt – and fast. Regions President and CEO John Turner recently connected with Bryan Ford, head of Regions Treasury Management, to learn how that team is putting strategy into action for its business clients.
Innovating the Client Experience
“Our teams are doing a lot of innovative and exciting things to help customers, both with unique product solutions and digital capabilities to help them meet their particular cash management and treasury needs,” noted Turner about Regions Treasury Management.
The Regions Treasury Management team is committed to offering continuous innovation and improvements to the way businesses manage cash flow.
“Our vision in Treasury Management is to be the most admired banking consultants, delivering excellence in all that we do so that our clients, associates and communities can thrive,” Ford said. “And we do that by delivering the guidance and solutions our clients need to focus on their cash-flow management to make their businesses more efficient, as well as protect against fraud.”
The acceleration of digital resources has moved exponentially in the last two to three years. The Regions Treasury Management team has met that opportunity head on by delivering existing products, including integrated payables and integrated receivables, as well as developing and launching new products focused on helping clients manage their businesses more efficiently.
Building the Best Teams
In addition to continuous innovation in the digital landscape, the Treasury Management team has made a number of strategic hires and leadership moves. Will Driver has taken the reins of the Commercial Card business and Laerte Barros is building out the International Business Subsidiaries team, which is focused on serving businesses with domestic headquarters and international parent companies.
“With more than 15,000 internationally based companies in our 15-state footprint, Laerte and the International Business Subsidiaries team offer a unique opportunity to provide credit services to this growing business segment that reaches across industries,” said Ford.
Fraud Education and Mitigation
“Cybersecurity is of great importance,” noted Turner. “We’ve developed some internal controls and protections to help our customers, to help ourselves.”
From business email compromise to vendor impersonation wire or internal business fraud, Regions remains vigilant, providing clients the tools and resources to mitigate fraud within their businesses.
“Education is a key resource that we deliver to our clients,” said Ford. “In fact, we stood up a campaign named Stop, Call and Confirm and teach our clients to employ that process before they act on that phone call or e-mail or text. To call a known contact using a known phone number to confirm whether the request to change banking instructions or a new user is legitimate. We believe we can help our clients prevent fraud from happening.”
Learn more about the commitment to continuous innovation and investment in technology in the full conversation between Turner and Ford.