After storms hit, scammers strike. Regions Bank always works to support customers and communities after storms like Hurricane Helene. And one of the best ways we can serve is by helping people and businesses stay informed and stay safe from fraud.
As you protect your loved ones and property from flooding rain, storm surge, wind damage and more, it is important to protect your money as well. Hurricanes are bad enough without people trying to take advantage. Among the latest trends are imposters who pose as financial institutions and businesses to try to gain access to accounts when people are vulnerable.
Unfortunately, we live in a day and age where people try to take advantage of those who need help most.
Adam Perino, Cyber Intel lead for Regions Bank
“Unfortunately, we live in a day and age where people try to take advantage of those who need help most,” said Adam Perino, Cyber Intel lead for Regions Bank. “If you need assistance from Regions Bank, please reach out to us. But be skeptical of people claiming to represent financial institutions and reaching out to you to offer disaster assistance by asking for your personal or financial information. Real banks just don’t do that.”
Scammers may use email and text scams, posing as someone’s bank, or another organization, said Don White, head of Corporate Security at Regions. Once the unsuspecting target clicks on a link, their personal information is compromised.
“Never give out personal or bank account information in response to an email or a text unless that email or text came as a response to you reaching out to a real, trusted financial institution and asking for service,” White said. “If something comes in unsolicited posing as a bank or advocate, be cautious – very cautious. If you think it might be legit, call the bank or organization at their real, verified phone number, explain what you’re seeing, and ask them if it’s authentic. More times than not, they’ll probably tell you it’s a scam.”
Tips to Help Stay Safe From Scams After Disasters
Those affected by natural disasters will recover, in time. But a few simple steps can help ease the process:
- If you have damage from a disaster, be skeptical of anyone offering you services or free money following a disaster. If you need assistance, you should reach out to trusted organizations for help.
- If you need immediate work done, don’t pay large amounts up front. A reputable contractor will be able to foot the bill for materials.
- Do not provide personal or business information unless you are certain of a person’s authority and need to have the information.
- Scammers will often send malicious emails impersonating aid organizations, news reports or similar groups relevant to the disaster. It is important to review any link in an email. If you do need help from the purported company, reach out to the company directly.
- Do not send sensitive information over the internet until you’ve verified you are using a trusted site. Pay attention to the website address. Malicious websites may look identical to legitimate sites but often use a variation in spelling or a different domain (such as .net, .biz or a non-U.S. country code).
- At work, be suspicious of unsolicited phone calls or email messages from individuals asking about employees or other internal information. If someone claims to be from a legitimate organization, verify their identity by contacting the company directly.
- Moving forward, install and maintain anti-virus software, firewalls and email filters to reduce malicious traffic.
- Don’t just throw away electronic devices that have sensitive information. Keep personal information out of the hands of opportunistic data thieves by destroying hard drives, SIM cards and anything else that could potentially hold sensitive data.
- Keep a backup of key passwords, insurance policy numbers and financial accounts in a secure location.
Even if you haven’t been affected by a disaster, you may want to help others. Again, think before you act.
“Be careful who you donate money to, especially for those asking due to a recent disaster,” Perino added. “Know who’s asking for help, and stick with organizations you know and trust, such as the Red Cross, Salvation Army, United Way or your local church.”
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Get more tips to help stay safe from scams after disasters and during turbulent times.
The information presented is general in nature and should not be considered, legal, accounting or tax advice. Regions reminds its customers that they should be vigilant about fraud and security and that they are responsible for taking action to protect their computer systems. Fraud prevention requires a continuous review of your policies and practices, as the threat evolves daily. There is no guarantee that all fraudulent transactions will be prevented or that related financial losses will not occur. Visit regions.com/STOPFRAUD or speak with your Banker for further information on how you can help prevent fraud.
About Regions Financial Corporation
Regions Financial Corporation (NYSE:RF), with $154 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,250 banking offices and more than 2,000 ATMs. Regions Bank is an Equal Housing Lender and Member FDIC. Additional information about Regions and its full line of products and services can be found at www.regions.com.