CHARLESTON, S.C. – Sept. 10, 2019Regions Bank on Tuesday announced a series of financial services, including payment extensions and the waiving of certain fees, to help people and businesses in areas impacted by Hurricane Dorian.1

Our goal is to make the process easier for individuals and businesses as they move forward with cleanup and recovery.
Michelle Walters, Consumer Banking Regional Executive for Regions

“While we are grateful that the impacts of Dorian in the U.S. were not as severe as initially feared, we are mindful of damage that has occurred in several communities along the coast,” said Michelle Walters, Consumer Banking Regional Executive for Regions. “Our goal with these financial services is to make the process easier for individuals and businesses as they move forward with cleanup and recovery.”

Disaster-recovery financial services2 available for a limited time, include:

  • No check-cashing fee for FEMA-issued checks cashed at a Regions branch
  • Regions Mortgage Disaster Relief Purchase and Renovation loan programs
  • Personal and business loan payment assistance3
  • Regions fees will be waived when our customers use other banks’ ATMs in the affected areas through Sept. 22, 20194.
  • One penalty-free CD withdrawal through Dec. 6, 20195
  • 0.50% discount on new personal unsecured loans through Dec. 6, 20196
  • Business loan payment deferrals available up to 90 days3
  • Payment extensions for current credit card holders3

Additional recovery information is available through the Disaster Resource Center on Regions Mortgage customers can also receive help through the Regions Customer Assistance Program. General account services are available at any time via and Regions’ mobile services.

For questions regarding a mortgage, customers may call Regions’ mortgage hotline at 1-800-986-2462. For assistance regarding home equity and other consumer loans, customers may call 1-866-298-1113. A dedicated team is available at 1-800-411-9393 to help with other questions and concerns regarding banking needs.

About Regions Financial Corporation
Regions Financial Corporation (NYSE:RF), with $128 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,500 banking offices and 2,000 ATMs. Regions Bank is an Equal Housing Lender and Member FDIC. Additional information about Regions and its full line of products and services can be found at


1Offers available for a limited time in the following ZIP codes in South Carolina, North Carolina and Virginia: 23323, 27530 – 27534, 27812, 27819, 27827 – 27830, 27840, 27841, 27852, 27857, 27863, 27864, 27873, 27883, 27888, 27967, 28318 – 28320, 28325, 28328, 28329, 28332, 28333, 28337, 28340, 28341, 28358 –28360, 28362, 28365, 28366, 28369, 28375, 28382, 28385, 28391 – 28393, 28398, 28399, 28424, 28430 – 28433, 28438, 28439, 28441, 28444, 28463, 28472, 28551, 28578, 28580, 29056, 29404 – 29407, 29410, 29414 – 29420, 29423, 29431, 29434, 29438, 29445, 29449, 29450, 29453, 29455 – 29457, 29461, 29468 – 29470, 29476, 29479, 29483 – 29487, 29510, 29511, 29518, 29519, 29527, 29530, 29536, 29543 – 29547, 29554 – 29556, 29560, 29563 – 29565, 29569, 29571, 29574, 29580, 29581, 29583, 29589, and 29590 – 29592.
2O­ffers are available only to individuals and businesses that are a­ffected by storm damage caused by Hurricane Dorian and are Regions customers. Offers may be subject to other exclusions and restrictions, and are subject to change without notice. All loans and lines, deferrals, extensions or forbearances are subject to required documentation and credit approval. Residency restrictions may apply. Check cashing offer is only available in Regions branches in areas impacted by Dorian. Regions retains the right to refuse to cash any check.
3Offer valid through Dec. 6, 2019. Subject to credit approval. Interest will continue to accrue during the period that the payment is extended, skipped or deferred. For installment loans, deferring or skipping payment may extend the maturity of your loan but will not automatically extend any optional insurance. Forbearances, skipped payments, and deferrals generally (a) vary by customer, (b) postpone—rather than forgive—certain payment obligations, and (c) require payment in full of the postponed payments at the end of the forbearance or deferral period, in addition to any other amounts that come due, unless you make other arrangements with Regions to resolve the delinquency.
4Customers who use other banks’ ATMs may be charged an ATM service fee by the owner of that ATM.
5The no-penalty o­ffer allows customers to make one partial or complete withdrawal without penalty. The penalty-free withdrawal must be made more than seven days after the issue date or the most recent renewal date (whichever is later). Any other withdrawals will be subject to penalties.
6Applications submitted online are not eligible for the loan rate discount.