Skip to Main Content
Doing More Today
  • News
  • Community
    • Associates in Action
    • Community Engagement
    • Small Business
    • Economic Development
  • Insights & Innovation
    • Economic Commentary
    • Insights
    • Innovation
  • Financial Wellness
    • Financial Wellness
    • Fraud Prevention
  • See the Good
    • Culture
    • Good Company
    • Good Towns
    • Good Pets
    • Ecards
    • Recipes
    • Riding Forward
    • The Extra Mile
Subscribe Now
Regions Bank

Regions Bank: Doing More Today: Good stories. Better insights. More possibilities.

Share
Share on Facebook
Share on X
Share on LinkedIn
Subscribe
Photo of Valerie Douglas
Category: Community Engagement

‘I Had to Do Something to Help’

Regions Mortgage servicing associate Valerie Douglas delivered meals and clothes to neighbors after an EF4 tornado hit Tylertown, Mississippi.

By Wayne Thompson | April 3, 2025

Checking the weather reports early in the morning on March 15, Valerie Douglas didn’t like the looks of the storms headed her way.

If the forecasters were right, a tornado could go right through her community of Tylertown, Mississippi.

That’s just what happened when an EF4 tornado rolled through town later that day just a quarter mile from her home.

The Mississippi Emergency Management Agency reports the tornado destroyed or damaged 182 homes, six farms and killed four in Tylertown and surrounding Walthall County communities.

Across Mississippi, the outbreak of multiple tornadoes—part of a storm system that hit multiple states—damaged 715 homes, 29 businesses and 16 farms and killed seven. On March 20, Regions announced its package of disaster-recovery financial services for Alabama, Arkansas, Illinois, Indiana, Louisiana, Mississippi and Missouri.

“I had a bad feeling about this storm,” explained Douglas, who joined the Regions Mortgage servicing team in Hattiesburg in January 2022.

“I left with my son, Hayden, earlier in the day to go stay at my mom’s house in Louisiana in what I thought would be a safer location for us,” she said.

While Douglas did go without power for three days, her home was spared, as were the homes of two Regions teammates who live in Tylertown too and commute to Hattiesburg three days a week.

As soon as she got back, she sought and found a way to help those who had lost everything.

My church was collecting food and delivering meals so that’s what Hayden and I did, and it’s great to be a part of a company like Regions that cares about people and supporting others by volunteering.
Valerie Douglas, Loan Servicing Specialist for Regions

“My church was collecting food and delivering meals so that’s what Hayden and I did, and it’s great to be a part of a company like Regions that cares about people and supporting others by volunteering—and a great lesson for him to learn as a 12-year-old,” she said. “We also donated clothes to folks who needed them.

“It really means a lot when you bring meals and the residents start telling you their experience with the tornadoes,” Douglas said. “Many just embraced us in a hug and started crying. They kept saying, ‘Thank you for what we are doing for them.’  That just makes it all the more meaningful.

“I had to do something to help.”

Drone photo of tornado damage. Tree line with all leaves and branches stripped away.
A drone’s eye view of tornado damage in Tylertown, Mississippi. Source: Mississippi Emergency Management Agency
Share
Share on Facebook
Share on X
Share on LinkedIn
Subscribe

Trending Articles

  • 1.

    Regions Bank Fraud Education Tour Helps Businesses Stay Ahead of Scams

  • 2.

    Regions Reports Earnings of $611 Million and EPS of $0.71 in 3Q 2026

  • 3.

    Regions Bank Announces Hurricane Isaias Financial Recovery Assistance

  • 4.

    In the Limelight: Brian Carman

  • 5.

    Technology, Talent and the Future of Regions

Related Articles

Category: Fraud Prevention

Hook, Line, and Phisher: How to Spot Phishing Scams Before They Hook You

Illustration of three phishing hooks holding a credit card, a...
Category: News

Regions Foundation Awards $100,000 in Hurricane Isaias Disaster-Recovery Grants

Exterior view of the Pensacola Main Regions Center and the...
Category: Community Engagement

New Tax Rules and Individual Giving Trends: Key Insights for Nonprofits

Liz Edwards, vice president of Philanthropy at the Community Foundation...
Bank of Ideas Challenge logo displayed at the top of...
Category: News

Regions Bank Brings Alabama A&M and Alabama State Students Together for Second Annual Bank of Ideas Challenge

Shannon Powers, a Technology Field Services technician in Jackson, Tenn.,...
Category: Community Engagement

Turning Skills into Impact

In Pursuit Of Team.
Category: Community Engagement

In the Limelight: Brian Carman

Cell phone call in progress with name, Bobby and scammer...
Category: Fraud Prevention

#BanksNeverAskThat: Learn the Red Flags

Regions.com | About Regions | Investor Relations | Privacy & Security | Website Terms of Use | Online Privacy | Contact Regions | Careers at Regions
Non-deposit products including investments, securities, mutual funds, insurance products, crypto assets and annuities:
Are not FDIC-insured
Are not bank guaranteed
May lose value
Are not deposits
Are not a condition of any banking activity
Are not insured by any government entity
© 2026 Regions Bank. NMLS 174490. 1900 5th Avenue North, Birmingham, AL 35203. All Rights Reserved.
Regions, the Regions logo, and the LifeGreen bike are registered trademarks of Regions Bank. The LifeGreen color is a trademark of Regions Bank.
Equal Housing Lender Member FDIC