KINGSPORT, Tenn. – May 7, 2019 – Leaders from Regions Bank, the City of Kingsport and the Kingsport Chamber on Tuesday broke ground to formally begin construction of the newest and most modern Regions location in the Tri-Cities to date.

The Regions branch to be built at the intersection of West Center and Clinchfield Streets is expected to open by the end of 2019, when banking operations will transfer from Regions’ current 415 Broad Street facility at Church Circle to the new location. Regions sold the Broad Street facility to the City of Kingsport in 2018.

An architectural rendering shows the location of Regions’ planned Kingsport branch at the intersection of West Center and Clinchfield Streets.

“Regions has been a proud member of the Kingsport community for generations, and today’s groundbreaking represents our focus on serving the people and businesses of Kingsport for many years to come,” said David Crockett, Tri-Cities Market Executive for Regions Bank. “Our local teams are committed to Sullivan and Hawkins Counties. We look forward to welcoming our neighbors and clients to a modern branch location built with their needs in mind.”

U.S. Rep. Phil Roe, M.D., noted the importance of Regions’ commitment to the Tri-Cities.

“I am very pleased that Regions Bank is breaking ground on a new facility in Kingsport,” said Roe. “I am hopeful their new facility will allow Regions to continue serving customers in East Tennessee with excellent service.”

Mayor John Clark said the bank’s construction of the West Center Street location is making a positive impact for the city today, as well as for its customers in the future.

The new Regions location will be designed to place a premium on personal service in addition to offering updated technology. Pictured is a similar branch in Memphis, Tenn., where each member of the branch team is prepared to deliver a full range of branch-banking services.

“We are thankful to Regions Bank on multiple fronts,” said Clark. “First, they are reinvesting in our community to improve customer service. Also, they have been a true community partner as we occupy their former space in Church Circle, which provides the city the opportunity to improve its customer service, too. It’s a win-win for Kingsport and its citizens.”

Kingsport Chamber CEO Miles Burdine emphasized the significance of longtime businesses investing in the expanding downtown corridor.

“Regions Bank has been an outstanding company and corporate citizen in Kingsport for many years,” Burdine said. “We are most appreciative for all they do for the Kingsport Chamber and this city. We applaud and thank Regions Bank for this important investment in our downtown and look forward to the opening of the bank’s new Kingsport headquarters.”

Less than half a mile from the current Broad Street branch, the new location will feature a more modern banking environment while reinforcing the value of personal service from local bankers. Instead of waiting to be called to a teller counter, when people walk into the new branch, they will be greeted face-to-face by a Regions banker who can help them with in-depth financial needs, such as planning budgets, analyzing financial options and creating a personalized roadmap designed to help people accomplish their financial objectives.

Regions Video Banking ATMs allow people to choose standard ATM service or personal service from a Regions Video Banker who speaks with customers via live, two-way video.

The branch will also be the first in the area to offer Regions Video Banking ATMs. In addition to being able to deposit cash or checks, make a withdrawal or transfer funds, Video Banking ATMs allow customers to choose to connect with a Regions Video Banker via live, two-way video. Along with processing most general transactions, Regions Video Bankers help customers with account maintenance and general inquiries during expanded hours.

Regions Video Bankers are available on weekdays from 8 a.m. – 9 p.m. ET. They are also available on Saturdays from 9 a.m. – 6 p.m., Sundays from noon – 6 p.m. and during most holidays.

“This new branch will allow Regions to offer our neighbors the latest in technology advances while still providing the expertise and individual attention of our local banking team,” said Melanie Blank, Consumer Banking Executive for Regions in Tennessee. “Regions continues to invest in online and mobile banking channels, but at the same time, branches are still the primary place where people prefer to have more in-depth conversations about their personal financial goals. We are committed to making banking more convenient and accessible than ever in Kingsport with our new branch.”

The 415 Broad Street location will continue normal operations pending completion of the new branch.

About Regions Financial Corporation
Regions Financial Corporation (NYSE:RF), with $129 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,500 banking offices and 2,000 ATMs. Additional information about Regions and its full line of products and services can be found at