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Category: News

Vici Warfield, Corporate Security Investigator in Indianapolis Receives Regions Bank’s Top Associate Honor

Advocate for the elderly works to protect branches, customers and associates from harm

BIRMINGHAM, Ala. – Regions Bank today announced that Vici Warfield, Corporate Security Investigator in Indianapolis, Ind., is the January 2016 recipient of the Regions Bank Better Life Award. The Better Life Award is the top honor given to a Regions associate for outstanding dedication and job performance as well as exemplary involvement and commitment to the community. In addition to the recognition, Regions donates $1,000 in the name of the recipient to a nonprofit organization of the winner’s choice. Warfield chose Meals on Wheels of Central Indiana, a group she has supported for years because the program once helped her late mother. Warfield’s mother was also once a victim of elder financial abuse. That drives Warfield to fight daily to help bank customers avoid fraud. “My mom didn’t tell me about it at first because she was afraid we’d take away her independence if we knew. The elderly are abused all the time, and they often don’t speak up for that same reason,” Warfield said. “I train our branch associates to watch out for these kinds of things. It’s something that hits very close to home for me.” “Vici goes above and beyond, exhausting all resources in elder abuse cases,” said Neil Taylor, Regions’ Area Security Manager for Indiana. “She treats every victim as though they were her own mother. Great news for the victims, bad news for the perpetrators.” In her 23 years at Regions, Warfield has helped law enforcement solve many bank crime cases. She has also trained many associates on the proper way to respond if they ever face physical danger or suspect questionable activity in the bank. Many credit her training for their ability to maintain control in unpredictable situations. They know she does it because she cares. “That’s what I’m in it for: the people. The customers and the associates,” Warfield said. “I care about every last one of them. I want them to know that I’m always working to keep them safe.”

About The Better Life Award

The Better Life Award is presented monthly to a Regions associate who lives the company’s mission to make life better for customers, associates and the communities Regions serves, and who is an example of the company’s values:

  • Put People First
  • Do What Is Right
  • Focus On Your Customer
  • Reach Higher
  • Enjoy Life

Regions associates are nominated for the award by their managers and peers. Regions Chairman, President and Chief Executive Officer Grayson Hall honors recipients at the company’s headquarters in Birmingham, Ala., at a meeting broadcast live to offices in the 16 states Regions serves. In addition to the recognition, associates who earn the Better Life Award receive an additional week of vacation, a crystal award, and a $1,000 donation is made in their name to the nonprofit organization of their choice.