The government shutdown creates a lot of confusion for everyone. In other words, it’s a perfect time for scammers to take advantage of the situation.
There are already news reports that fraudsters are calling about Medicare service disruptions. Seniors are told in texts, emails and phone calls that their Social Security check has been suspended. Other scams can include temporary loans to help bridge expenses during the shutdown, claiming they are from reputable financial institutions.
Fraudsters love chaos and confusion and will use these opportunities to take advantage of situations that create vulnerability.Jeff Taylor, head of Commercial Fraud Forensics
Keep in mind that payments including Medicare, Social Security, TANF and SSI continue uninterrupted. The goal is fear, not truth.
The intent is to steal your money and information during a time of duress.
“Fraudsters love chaos and confusion and will use these opportunities to take advantage of situations that create vulnerability,” said Jeff Taylor, head of Commercial Fraud Forensics. “It makes sense to be cautious and aware of these tips.”
Before you become a victim, consider some sage advice.
4 Tips to Avoid Government Shutdown Scams
- Don’t confirm your identity or information – No matter who reaches out or who they say they represent, take an immediate step back. If you think the call, text or email is legit, find verifiable contact information and initiate contact yourself.
- Remember, the government will not contact you out of the blue – That’s not how federal agencies work, especially during a shutdown when resources are limited or shut down.
- The same goes for financial institutions – #BanksNeverAskThat and won’t suddenly ask for information over the phone or via email they’ve never requested before.
- Trust your gut – Why would you get a threat or request for urgent response now? While government shutdowns can be stressful, they’re not uncommon and they rarely last long.
At Regions Bank, we’ll add our most consistent guidance: STOP, CALL and CONFIRM.

STOP what you are doing and review the message for any discrepancies or anomalies. Pick up the phone and
CALL the requestor at a number you know (don’t call the number in the email or text or respond to the message because you will likely be corresponding with the fraudster).
CONFIRM the request as legitimate.
“Many people who rely on government services, such as the senior population, may also be the most vulnerable to fall victim to scams,” said Kimberly Reece, Financial Crimes Customer Advocacy Manager for Regions Bank. “Share these tips with your loved ones to help them stay informed and avoid these common scams.”
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The information presented is general in nature and should not be considered, legal, accounting or tax advice. Regions reminds its customers that they should be vigilant about fraud and security and that they are responsible for taking action to protect their computer systems. Fraud prevention requires a continuous review of your policies and practices, as the threat evolves daily. There is no guarantee that all fraudulent transactions will be prevented or that related financial losses will not occur. Visit regions.com/STOPFRAUD or speak with your Banker for further information on how you can help prevent fraud.
All fraudulent transactions will be prevented or that related financial losses will not occur. Visit regions.com/STOPFRAUD or speak with your Banker for further information on how you can help prevent fraud.