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Category: News

Regions Bank Offers Assistance to Customers Affected by Jefferson City Tornado

Regions Bank announced a series of financial offers and services to help customers in FEMA-declared disaster areas in Jefferson City.

By Kim Borges | May 29, 2019

JEFFERSON CITY, Mo. – May 29, 2019 – Regions Bank announced a series of financial offers and services, including loan payment assistance and the waiving of certain fees, to help customers in FEMA-declared disaster areas affected by the May 22 tornado that struck locations in and around Jefferson City.

“Regions Bank is committed to serving our communities at all times, particularly in the aftermath of a natural disaster,” said Mike Hart, Market Executive for Regions Bank. “By providing financial resources, guidance and services to our neighbors, we hope to help make the recovery easier as people continue to assess the damage and recover from the storm.”

Disaster recovery financial services1 available in FEMA-declared disaster areas, for a limited time, include:

  • No check cashing fee for FEMA-issued checks
  • Regions Mortgage Disaster Relief Purchase and Renovation loan programs
  • Personal and business loan payment assistance

Jefferson City updates are available through the Disaster Resource Center on regions.com. Resources for Regions Mortgage customers are available through the Regions Customer Assistance Program. General account services can be accessed at any time via regions.com and Regions’ mobile services.

“While the recovery from a disaster of this magnitude can be a long and difficult process, our local teams are available to provide the types of financial advice and guidance that can make the process easier,” said Marc Gerard, Consumer Banking Manager for Regions’ Greater St. Louis/Central and Southwest Missouri markets. “We stand with our neighbors in Jefferson City, and we are committed to serving as a partner with our customers and providing one-on-one assistance in the days, weeks and months to come.”

For questions regarding a mortgage, customers may call Regions’ mortgage hotline at 1-800-986-2462. For assistance regarding home equity and other consumer loans, customers may call 1-866-298-1113. A dedicated team is available at 1-800-411-9393 to help with other questions and concerns regarding banking needs.

About Regions Financial Corporation
Regions Financial Corporation (NYSE:RF), with $129 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,500 banking offices and 2,000 ATMs. Additional information about Regions and its full line of products and services can be found at www.regions.com.

1Offers are available for a limited time and only to individuals and businesses affected by storm damage in Cole and Callaway Counties and may be subject to other exclusions and restrictions, and are subject to change without notice. All loans and lines, deferrals, extensions or forbearances are subject to required documentation and credit approval. Residents restrictions may apply. Special interest rates determined by applicant’s credit profile and may not extend to products offered by third parties, such as Avant.

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