ST. ANN, Mo. – Regions Bank on Wednesday announced the formal opening of a new Regions branch serving St. Ann and neighboring areas in North St. Louis County.
“Regions Bank is a longtime member of the St. Ann and North County community, and we are proud to serve our customers from a brand new facility that offers both the latest in technology and the best in personal service,” said Mike Hart, Midwest Area President for Regions Bank. “This new location is a reflection of our commitment to the St. Louis region and the investments we are making to reach more people with a wide range of financial services.”
The new branch, located at 10906 St. Charles Rock Road, is a full-service facility staffed with experienced banking professionals. In addition to processing transactions, branch associates are available to help people develop customized plans to reach their financial goals.
“Regions isn’t here to just open accounts or cash checks; rather, we build relationships with our customers, we find out what’s important to them, and we listen to what they want to accomplish financially. Then, we help them identify the steps they can take to make their financial objectives a reality,” said Keith Crissman, Midwest Consumer Banking Executive for Regions.
The St. Ann facility also becomes one of the first Regions branches in Greater St. Louis to offer Regions’ Video Banking service. Video Banking ATMs connect customers with a Regions representative via two-way video. Along with processing most teller transactions, Regions Video Bankers can help customers with account maintenance, general inquiries and more.
Video Bankers are available during extended hours on weekdays (7 a.m. – 8 p.m. CT). They are also available on Saturdays (8 a.m. – 5 p.m. CT), as well as Sundays (11 a.m. – 5 p.m. CT) and during most holidays (8 a.m. – 5 p.m. CT) as well.
Regions’ fingerprint technology
The St. Ann location also offers a DepositSmart ATM. In addition to dispensing cash, Regions’ DepositSmart ATMs can accept deposits and cash checks for customers at any time, day or night. The DepositSmart ATM is located in the drive-through area of the branch, along with two Video Banking ATMs.
An additional Video Banking ATM is located in a 24-hour vestibule at the front of the facility. After branch hours, the vestibule is accessible through the swipe of a Regions ATM or debit card. Outside of Video Bankers’ hours, the machine functions as a standard ATM.
Other new technology includes Regions’ facial recognition and fingerprint technology for customers using safe deposit boxes. This system employs several layers of technology designed to enhance security surrounding safe deposit boxes while also improving efficiency of access for Regions customers.
“Through superior customer service, as well as the latest in technology, we’re offering a branch-banking experience that’s designed to meet the needs of today’s customers,” Hart added. “Certainly, we see growth in our online and mobile channels, but we find our digital customers continue to use branch locations as well. This branch is the latest example of how Regions is working to serve people when, where and how they want to be served.”
The new, modern branch replaces Regions’ previous St. Ann branch space near the intersection of St. Charles Rock Road and International Plaza Drive. The previous branch space had been in operation by Regions and its predecessor companies for over 40 years.