BATON ROUGE, La. – Regions Bank on Monday formally announced temporary banking facilities have been set up and are operational in the Monticello neighborhood of Baton Rouge and in Denham Springs as Regions works to renovate and restore bank branches that were damaged during the recent floods.
“Regions is committed to helping our community recover from the floods, and we are here to provide the financial services and assistance people need to rebuild their homes, their businesses and their livelihoods,” said Danny Montelaro, South Louisiana Area President for Regions. “As we work to restore our branch locations in Monticello and Denham Springs, we have set up temporary, on-site facilities in both locations to provide essential financial services. This community is our home, too. And we are here to help our neighbors during the long-term recovery from this summer’s devastating floods.”
In the Monticello area, Regions set up a portable banking facility on the site of the company’s branch at 11880 Greenwell Springs Road. The Regions portable branch facility functions as a mobile bank branch offering a wide range of banking services. At the facility, customers can use a Regions ATM, conduct transactions with Regions tellers or speak with a banker about personal flood-recovery needs on site. The portable facility has been operational for a matter of weeks already, and clients are able to utilize the convenience of continued banking services in their home community.
In Denham Springs, Regions established a modular branch facility to serve customers at 1509 S. Range Avenue, adjacent to Regions’ permanent Denham Springs branch, which is undergoing extensive renovations to repair flood damage.
The modular facility functions as a fully staffed bank branch with Regions associates offering a wide range of financial services. The facility also provides access to a drive-up ATM for transactions.
The renovated branch locations are expected to reopen by the end of 2016.
“We look forward to opening our renovated branches in Denham Springs and Monticello in the near future. Until then, we will be here, in these temporary facilities, providing the same level of quality service to our clients,” Montelaro said.
In addition to the company’s Denham Springs and Monticello locations, Regions offers 23 branch locations and 28 ATMs throughout the Baton Rouge area.
Further, Regions continues to offer special disaster-recovery services designed to help clients, business owners and community members recover from the floods. The following services remain available to people in affected parishes:
- 90-day payment deferrals for existing personal and business loans, as well as loan extensions and fee waivers available for those qualified in the affected disaster areas
- New unsecured loans with discounted interest rates and 90-day first-payment deferrals to help people and businesses recover*
- A dedicated Regions Mortgage hotline at 1-877-999-3563 to review mortgage-specific needs for individual clients. Clients can inquire about services including potential payment deferrals or forbearance for up to 90 days for those who qualify
- Payment extensions available for current credit card holders who qualify
- Interest rate discounts for the purchase of a new or used replacement vehicle for those with qualifying credit
- Penalty-free withdrawals from certificates of deposit (CDs)
- Special discounts available for new business loans and lines of credit
- Unsecured personal lines of credit
- Certain loan payment deferrals
- A dedicated team to help clients with additional questions and concerns regarding banking needs. The team is available at 1-800-411-9393.
Affected areas covered by Regions’ special offers include Ascension, East Baton Rouge, East Feliciana, Iberia, Iberville, Lafayette, Livingston, St. Helena, St. James, St. Martin, St. Tammany, Tangipahoa, Washington and West Baton Rouge Parishes, or any other designated FEMA disaster areas related to the recent Louisiana flooding. Availability of these special offers has been extended through Oct. 31, 2016.
Clients can visit South Louisiana Regions branches for complete details on all special services or can dial 1-877-999-3563 with mortgage-specific questions or 1-800-411-9393 with any other questions on disaster-recovery options.
Clients can also access the Regions Disaster Resource Center housed on regions.com to learn how Regions can help clients and businesses facing financial challenges. The Disaster Resource Center provides a clearinghouse of information and tools, available 24 hours a day, seven days a week. Resources include important contact information, articles, a financial checklist, details on Regions’ assistance programs and links to relevant outside agencies and organizations.
About Regions Financial Corporation
Regions Financial Corporation (NYSE:RF), with $126 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, mortgage, and insurance products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,600 banking offices and 2,000 ATMs. Additional information about Regions and its full line of products and services can be found at www.regions.com.