“Don’t forget that you’re part of a team; you can rely on others.”
It’s advice that gets to the root of trusting your coworkers and teammates. Something, that’s also at the heart of achievement.
Dan Massey, who recently joined Regions as the bank’s new Chief Enterprise Operations and Technology Officer, cites this as a lesson he might consider telling his younger self. Today, Massey is helping lead the charge to transform the company into a bank for the future. The role of technology and operations has gained more importance in banking and finance, as changes in payments, data use and how people want to bank influence the future of the industry.
“As customers’ needs and expectations rapidly evolve, we have to stay on the leading edge of providing a compelling and convenient banking experience,” said Regions President and CEO John Turner. “Technology is at the core of how we serve customers, and Dan Massey’s leadership and innovative mindset will be a tremendous asset for Regions. His experience, combined with Regions’ commitment to continuous improvement, will help us transform our operations and technology in ways that seamlessly meet customers’ needs while helping us attract more customers to the Regions brand of superior service.”
Massey recently answered a few questions that give some insight into how he looks at innovation, the strength of Regions, and the influences that have helped shape his career.
What would you say to someone considering joining Regions now? Why should they?
Listen as Massey describes how an amazing culture and a dedicated, collaborative team that’s focused on taking care of customers really does make a difference in attracting the best to Regions.
What are the greatest advantages/strengths of the Technology, Operations and Data organization?
According to Massey, it comes down to a great team that has exceptionally talented associates across the board … with a great opportunity ahead.
Who would you say was the most influential person in your career and why?
The dinnertime conversations might have been a bit different at the Massey table.
Describe what makes someone a good leader?
For Massey, it all begins with servant leadership, and how it empowers teams to do great work.
If you could go back in time and give 30-year-old you advice, what would it be?
The power of teamwork is something Dan hopes all associates will discover early in their careers.