McMINNVILLE, Tenn. – Sept. 12, 2019 – Regions Bank on Thursday announced it has purchased land along Smithville Highway, where the company plans to build a modern branch.
The new branch will be designed to offer enhanced personal service from local banking teams, as well as updated technology providing a more convenient banking experience for McMinnville customers and businesses.
“Regions Bank is committed to investing resources in McMinnville and delivering customized financial services that meet the unique needs of each customer we serve,” said (Melanie Blank, Consumer Banking Executive for Regions in Tennessee). “Our future location will focus on making banking easier and more meaningful while reinforcing our commitment to the personalized service and expertise that define our local banking team.”
Pending permit approval from the City of McMinnville, construction is expected to begin before the end of the year.
Plans call for the location to feature Regions’ latest branch-design strategies. When people walk into the branch, they will no longer need to wait behind a traditional teller line and be called up to a counter. Instead, the new branch will offer an open design, where local bankers will greet people personally and usher them to service areas where the branch team will meet individual needs.
Importantly, the branch format enables each banker to deliver a full range of branch-banking services, without the need to refer customers to other members of the branch team for certain specialized transactions.
In addition to the expertise of local bankers, the new location will offer two Regions Video Banking ATMs, which expand personal service into non-traditional banking hours. Through the ATMs, customers are connected via live, two-way video to bankers who can help with services ranging from account questions or maintenance, to receiving deposits of cash or checks, to issuing withdrawals or transferring funds.
Regions Video Bankers are available on weekdays from 7 a.m. – 8 p.m. CT. They are also available on Saturdays from 8 a.m. – 5 p.m., Sundays from 11 a.m. – 5 p.m. and during most holidays. One Video Banking ATM will be in the branch’s drive-through, while the other will be a “walk-up” machine at the branch’s entrance.
The branch is also expected to offer two DepositSmart ATMs in the drive-through. DepositSmart ATMs can cash checks and receive deposits from customers at any time, day or night.
The Smithville Highway branch is expected to be built just south of the Bobby Ray Memorial Parkway (U.S. 70 S Bypass). Plans call for Regions’ current McMinnville Plaza location, which is across the street and just north of the proposed branch site, to move into the new location. The McMinnville Plaza branch was built in 1968 and is roughly half the size of the proposed new branch.
Additionally, Regions plans to merge its downtown branch into the new location. The downtown location sees fewer transactions than the McMinnville Plaza location, and it is not currently equipped to offer drive-through services.
“Customer traffic and volume helped Regions determine where to build on the bank’s investments in McMinnville with a new location,” said Michelle Walters, Regional Consumer Banking Executive for Regions. “This will help Regions offer a larger, updated location in the middle of a well-positioned retail corridor. The location is less than two miles from the city’s downtown core. Further, it will give our customers and associates a more modern, well-equipped location to conduct business.”
Banking operations will continue as usual at the McMinnville Plaza and downtown locations pending the opening of the new branch. The new branch is expected to open by, or during, the summer of 2020.
“We look forward to introducing our Warren County neighbors and clients to a completely new branch experience in 2020,” said Blank.
About Regions Financial Corporation
Regions Financial Corporation (NYSE:RF), with $128 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,500 banking offices and 2,000 ATMs. Additional information about Regions and its full line of products and services can be found at www.regions.com.