The first Friday of the month is typically a busy time for banks. There’s often a lot of walk-up “traffic,” with people looking to cash checks or make deposits.
At Regions, our teams got creative in encouraging customers to remember social distancing – while offering some colorful artwork to brighten their day.
For now, our branch-banking services are limited to drive-through service during regular hours, or in-office service by appointment only.
But knowing we also get a lot of walk-up customers at various locations, some teams were able to create “walk-up lanes” to complement the drive-through lanes.
ATMs remain available 24/7. Branches marked where people could safely wait to use them. They made it clear people should stay at least six feet apart.
Sidewalk chalk that Regions sent to branches across the Southeast, the Midwest and Texas, along with other tools, helped enhance the message.
Our first priority is the health and well-being of our customers and associates. And to be sure, we’re taking a lot of serious measures to help keep people safe, like enhanced cleaning procedures that follow guidelines from the Centers for Disease Control and Prevention (CDC).
At the same time, we want to continue our legacy of friendly service.
These branches – and many more Regions locations throughout the communities we serve – are going the extra mile to deliver that service, with a smile, even during a difficult time.
The gallery below shows more examples from our incredible teams.